Good Friend Mortgage Inc. is committed to the highest ethical standards.
Our success and our reputation depend upon the ethical conduct of everyone affiliated with Good Friend Mortgage Inc. We set an example for each other by our pursuit of excellence through high standards of performance, professionalism, and ethical conduct. This Good Friend Mortgage Inc. Code of Ethics is based on our corporate mission and guided by our core values: Knowledge, Honesty and Integrity, Experience, Service and Trust.
Knowledge: Good Friend Mortgage Inc. employees strive to remain abreast of current market and economic conditions that can have a lasting affect on the types of products and services that we recommend to our clients. We participate in continuing education to maintain the highest level of skill and knowledge that can benefit our clients.
Honesty and Integrity: Good Friend Mortgage Inc. employees act with personal integrity, good judgment, common sense and honest intentions. We maintain high standards of excellence and accountability, including prudent use of finances, and fair, accurate, and honest disclosures of information. We maintain a confidential relationship with the people we serve. Good Friend Mortgage Inc. has zero tolerance for fraud or dishonesty, and if uncovered, our response will be swift, fair and consistent.
Experience: Good Friend Mortgage Inc. employees use their education and previous experience to make a positive difference and have a measurable impact of enduring consequence. We assume responsibility as good stewards of and are accountable for our work and sustainable results. Good Friend Mortgage Inc. employees shall share their knowledge and their expertise of our industry and shall respond positively to the desire of others to learn from them.
Service: Good Friend Mortgage Inc. employees shall behave in a dignified and professional manner in all of their business service activities. Good Friend Mortgage Inc. employees provide exemplary service to each and every client. We seek to understand the needs of both our internal and external customers, and are committed to exceeding their expectations. We act in ways that respect the dignity, uniqueness, and intrinsic worth of every person – our clients, the community, our own staff and families. We exhibit respect and fairness toward all those with whom we come into contact. Good Friend Mortgage Inc. shall, in the selection or servicing of clients or employees, not discriminate on the basis of race, color, national origin, religion, marital status, sex, sexual orientation, physical characteristics, or age.
Trust: Good Friend Mortgage Inc. employees communicate honestly and openly and avoid misrepresentation. Good Friend Mortgage Inc. employees shall provide full and truthful disclosures as directed by the regulatory agencies. We observe and comply with all laws and regulations affecting the mortgage industry. Good Friend Mortgage Inc. employees shall be truthful in all communications and representations to clients, lenders, and with all parties participating in the loan transaction. Good Friend Mortgage Inc. employees shall be truthful and accurate in all advertising and solicitations.