Good Friend Mortgage Inc. has an opening for a Pre-Processor and Administrative Assistant to the CEO and Top Sales executive at Good Friend. 

We are looking for a good fit technically but also, someone that will fit well with our Team and Family like business model.

If you would like to apply, please send a cover letter and resume to:  Jobs@goodfriendmortgage.com

Job Description:

Supporting the CEO’s sales activities and processes, Including but not limited to:
•    Contact clients for clarification and / or retrieval of requested documents from underwriting
•    Help finalize documents by entering data into loan system (Encompass), eCRM or lender portals
•    Send out eDocs for signature on behalf of the CEO
•    Scanning or Uploading client documents and associating with client files
•    Communicating changes or updates
•    Review emails for CEO and set alerts for immediate action when required
•    Help CEO prioritize tasks for clients (borrowers, realtors, etc.)
•    Review Events available and Register CEO or a substitute 
•    Keeping contact files current, entering contact data
•    Sending out status on-line updates
•    Other misc. required tasks to support sales and marketing efforts 
•    Setting up appointment date and times for both partner and client interviews
•    Assisting with preparing email-based campaigns to contact groups
•    Assist with preparing packets (strategic partner, borrower, and team training)
•    Assist in preparing presentations both for Strategic partners and Team training 
•    Help with putting together marketing packages for closings and events
•    Help CEO Maintain updated Pipeline Schedule/ Review alerts 
•    Help CEO Maintain updated Hot Prospects/ Schedule Encompass Calendar Appointments
•    Manage gratuities and “Thank You” cards for CEO 

Supporting the Processors activities and processes, including but not limited to:

•    Contacting clients with document requests or clarification
•    Contacting vendors for items such as loan payoffs requests, appraisal status, checking on title requests, writing letters of explanation and other loan related tasks.
•    Help with scheduling closings (realtors, attorney, borrowers, etc..).

Must be proficient using:

Internet/Web-based portals, Outlook, Word, Excel, Scanning, telephony systems and eFax.  Solid knowledge of Mortgage Loan processing and Encompass required.